Plan limits, billing, and invoices
Fantasma Pro is a subscription, billed monthly or yearly. Pick the interval on Pricing or upgrade from a prompt in the builder; manage payment methods, renewal, cancellation, and invoices from the billing portal linked in the Fantasma product menu.
Two different “limits”
- Builder caps (templates, sections, blocks, text size) apply to everyone. See Builder limits.
- Account project quota: how many active saved projects your plan allows. Active projects are saved projects that are not in Trash. Projects in Trash do not count until you restore them.
Projects in Trash are permanently deleted after 14 days.
Active project counts
| Plan | Active projects |
|---|---|
| Free | 3 |
| Pro | 50 |
If you downgrade and end up with more active projects than your new plan allows, Fantasma does not delete anything. You keep editing existing projects and can still download or publish them when their content is allowed by your plan; you cannot create, duplicate, restore from Trash, or move a browser-only project into your account until you are back at or under your limit. The projects dashboard shows a banner when you are over limit.
Upgrading and managing Pro
Use Pricing to start checkout. If you are not signed in, Fantasma asks you to sign in first.
After upgrading, return to the builder and retry the Pro action. If your account still appears Free for a moment, refresh the page.
Already Pro? Open the Fantasma product menu from the top-left logo and use Manage subscription to update your payment method, view receipts, cancel renewal, or manage the subscription. The same portal switches the plan between monthly and yearly. The change applies right away: moving to yearly charges the difference now with the unused part of the month credited, and moving to monthly turns the unused part of the year into a credit on the next invoices.
Cancel your subscription
- Sign in to Fantasma and open the builder.
- Open the Fantasma product menu from the top-left logo and choose Manage subscription. It opens your billing portal at Polar.
- Cancel the subscription there.
Pro stays on until the end of the period you paid for, and nothing is charged after that. When the period ends, the account returns to Free limits; see the downgrade rules above. Cancelling deletes nothing: your projects stay in the account, and a theme already on Ghost keeps running.
The receipt and renewal emails from Polar link to the same portal, so you can also cancel from there without signing in to Fantasma.
Refunds
Pro is not refundable, and Free is the way to try Fantasma before paying; the terms say so. Two cases are still worth a message: a duplicate charge, or a payment that went through without Pro switching on. Write to us through the contact page from the account email, with the receipt, and we will look into it.
Change the account email
Your account and your subscription are tied to the email you sign in with. To move them to another address, write to us through the contact page from the current address and name the new one.
Cannot create another project
- Read the error text (plan vs technical).
- Move projects to Trash or permanently delete them until you are under your plan’s active cap.
- Upgrade to Pro if you need a higher cap.
- Contact support if counts look wrong.
See also Anonymous vs signed-in.
Invoices and plan changes
Receipts, invoices, payment methods, renewals, and cancellation live in the billing portal linked from the Fantasma product menu.
Cancelling or downgrading does not remove a theme already on Ghost. Fantasma does not uninstall themes remotely. Pro-only downloads, publishes, and Ghost connection features require an active Pro subscription in Fantasma.