When you reach a limit, the action stops with a message, and nothing you already have is lost. You can still open, edit, download and publish your projects. An active project is one that is not in the trash.
Limit
Free
Pro
Active projects
3
50
Projects in all, trash included
6
100
Images in one project
50, up to 50 MB in all
the same
Font families in one project
8, up to 20 MB in all
the same
Limits lists every other limit, such as the size of one image file.
Check the basics first
The dashboard shows how many projects you use, such as "3/3 projects used." next to Projects.
In a project, click the sliders icon in the icon rail, Project settings, then General. Usage shows Images, such as "12 of 50 files", and Fonts, such as "3 of 8 families". The numbers change as soon as you delete something.
You reached the project limit
On the dashboard, Create project becomes Upgrade to create projects, and Duplicate in a project's menu and Restore in the trash are grayed out with "Free includes 3 active projects. Upgrade to Pro for 50." A message can also read "You have reached your project limit. Remove or permanently delete a project before creating a new one, or upgrade your plan."
To make room, move a project you no longer need to the trash. On the dashboard, point at its card, click the three dots that appear on it, and select Move to trash. A project in the trash no longer counts as active. To get more active projects, upgrade to Pro. On Pro, the same happens at 50 active projects.
You reached the limit with projects in the trash
"Your account has reached the total project limit, including Trash. Permanently delete an older project from Trash before creating another."
Projects in the trash still count toward the total until they are gone. Fantasma deletes each one for good 14 days after it went to the trash, or you delete them now:
On the dashboard, click the Projects heading over your projects and select Trashed.
Point at a project's card and click the three dots that appear on it.
Select Permanently delete.
Important. A project deleted from the trash cannot be restored.
You reached the image limit of a project
"This project can hold up to 50 images. Delete an image before adding another." or "Images in this project can use up to 50 MB. Delete an image before uploading more."
Delete images the project no longer uses. Images added by a link or from Unsplash do not count, so they are a way to add more.
Select a block with an image, such as an Image block.
In the right sidebar, click its image. A popup opens.
Click Open media library.
Select Unused to see only the images nothing uses.
Point at an image, click the three dots in its corner, and select Delete.
An image that the project still uses cannot be deleted. Add images and photos describes the media library.
You reached the font limit of a project
"This project already has 8 font families. Remove one to add another." or "Maximum of 8 font families reached"
A family counts once, however many weights and styles it has. Fonts you uploaded count, and so do Google fonts that a download copied in, as the next paragraph explains. Google fonts you only picked in a font pair do not.
Click the paintbrush icon in the icon rail, Styles, then Typography. Next to Fonts, click the sliders icon, Manage fonts. In the dialog, point at a family you do not use under Your fonts, click the trash icon, then click Remove.
Bundle fonts in theme, in the same dialog and on by default, makes each download or publish copy your Google fonts into the project, so your site loads them from Ghost. They count toward the 8 families. When there is no room, the download or publish stops with "Could not bundle" followed by the font's name and the reason. Remove a family, or turn off Bundle fonts in theme. With it off, your site loads those fonts from Google Fonts, and they look the same. Fonts an earlier download already copied in stay under Your fonts and keep counting, so remove those you do not need there.
Contact support
If a limit message appears though you are under the limit, contact us and send the full message, your plan, and a screenshot of Usage in Project settings › General or of the dashboard.
When you reach a limit, the action stops with a message, and nothing you already have is lost. You can still open, edit, download and publish your projects. An active project is one that is not in the trash.
Limits lists every other limit, such as the size of one image file.
Check the basics first
You reached the project limit
On the dashboard, Create project becomes Upgrade to create projects, and Duplicate in a project's menu and Restore in the trash are grayed out with "Free includes 3 active projects. Upgrade to Pro for 50." A message can also read "You have reached your project limit. Remove or permanently delete a project before creating a new one, or upgrade your plan."
To make room, move a project you no longer need to the trash. On the dashboard, point at its card, click the three dots that appear on it, and select Move to trash. A project in the trash no longer counts as active. To get more active projects, upgrade to Pro. On Pro, the same happens at 50 active projects.
You reached the limit with projects in the trash
"Your account has reached the total project limit, including Trash. Permanently delete an older project from Trash before creating another."
Projects in the trash still count toward the total until they are gone. Fantasma deletes each one for good 14 days after it went to the trash, or you delete them now:
Important. A project deleted from the trash cannot be restored.
You reached the image limit of a project
"This project can hold up to 50 images. Delete an image before adding another." or "Images in this project can use up to 50 MB. Delete an image before uploading more."
Delete images the project no longer uses. Images added by a link or from Unsplash do not count, so they are a way to add more.
An image that the project still uses cannot be deleted. Add images and photos describes the media library.
You reached the font limit of a project
"This project already has 8 font families. Remove one to add another." or "Maximum of 8 font families reached"
A family counts once, however many weights and styles it has. Fonts you uploaded count, and so do Google fonts that a download copied in, as the next paragraph explains. Google fonts you only picked in a font pair do not.
Click the paintbrush icon in the icon rail, Styles, then Typography. Next to Fonts, click the sliders icon, Manage fonts. In the dialog, point at a family you do not use under Your fonts, click the trash icon, then click Remove.
Bundle fonts in theme, in the same dialog and on by default, makes each download or publish copy your Google fonts into the project, so your site loads them from Ghost. They count toward the 8 families. When there is no room, the download or publish stops with "Could not bundle" followed by the font's name and the reason. Remove a family, or turn off Bundle fonts in theme. With it off, your site loads those fonts from Google Fonts, and they look the same. Fonts an earlier download already copied in stay under Your fonts and keep counting, so remove those you do not need there.
Contact support
If a limit message appears though you are under the limit, contact us and send the full message, your plan, and a screenshot of Usage in Project settings › General or of the dashboard.